Terms & Conditions of Use

Welcome to the Drag Queens Agency Platform. By accessing our website, utilising our digital dashboards, submitting Enquiries, or securing talent through our agency infrastructure, you (the "Client" or "Act") agree to be bound by the following legally binding Terms and Conditions.

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1. Platform Infrastructure & Dashboards

Our agency operates a secure, centralised digital platform designed to seamlessly connect elite drag performers with corporate and private clients.

• Corporate & Client Dashboards: Upon submitting an Enquiry, clients are provided access to a secure digital portal. This dashboard is the central hub for viewing itemised quotes (which remain valid for 7 days), reviewing curated act shortlists, approving assignments, and executing legally binding contracts.
• Professional Act Dashboards: Performers vetted and approved for our database manage their availability, media assets, Enquiries, and incoming agency assignments via their dedicated portal. Joining our roster obligates acts to maintain updated compliance documentation and to adhere strictly to our professional standards.

2. Act Roster Paths & Subscription Rules

Performers operating on our platform must select one of three defined Roster Paths. By selecting a path, the Act agrees to the specific financial, operational, and identity terms associated with that tier.

• The "Showtime" Path (Agency Managed) | £0.00/mo: Acts on this tier operate strictly under an assigned Agency Reference Code (e.g., DQ01). Full stage names are masked to protect agency leads. All Enquiries, pricing, and client communications are handled entirely by our expert Agency Management team. The agency retains the initial booking fee as our standard commission for securing the assignment.
• The "Icon" Path (Direct Access) | £9.99/mo: Acts operate under their full, verified stage name and receive direct access to client Enquiries via their professional dashboard. Acts have full autonomy to set their own pricing. A flat 10% commission fee is applied to all bookings. Includes access to the internal Gig Board and built-in digital invoicing.
• The "Headliner" Path (Premium Access) | £24.99/mo: Limited strictly to 20 roster slots. Acts receive full stage name visibility with "Featured Section" premium placement. Acts maintain full pricing control, with a reduced flat 5% commission fee applied to bookings. Includes all "Icon" benefits, plus algorithm media boosts, free web hosting, and a custom performer website framework.

Subscription Billing & Anti-Circumvention:

• Monthly subscription fees for the Icon and Headliner tiers are billed automatically via our secure Stripe gateway. Failure to maintain an active subscription will result in an automatic downgrade to the "Showtime" tier, wherein the act's stage name will be immediately masked with a DQ Reference Code.
• Strict Anti-Circumvention: Acts are strictly prohibited from sharing personal contact details, real stage names, or direct booking links with clients introduced through the platform. Any attempt to bypass the agency infrastructure will result in immediate removal from the roster and legal action for loss of earnings.

3. Enquiries & The Booking Process

We manage a dynamic pipeline of both direct and platform-wide agency Enquiries to ensure optimal act-to-client matching.

• Agency Enquiries: Clients submit a brief via our platform. Our dedicated booking team generates a custom quotation and curates a shortlist of suitable artists, which is delivered directly to the Client Dashboard.
• Direct Enquiries: Clients requesting a specific act will have their Enquiry routed to check that performer's calendar. If the requested act is unavailable, the agency reserves the right to present highly matched alternative talent.
• Act Assignment: A booking is only considered confirmed once a client has formally approved a quote and an act has been officially assigned to the event within the digital dashboard.

4. Contracts & Legal Commitments

To protect all parties and ensure flawless event execution, every confirmed booking is strictly regulated by a legally binding contract.

• Upon act assignment, a formal contract is generated detailing the performance scope, call times, location, and financial obligations.
• This contract forms a direct legal agreement between the Client and the Performer, with the Drag Queens Agency Platform acting as the facilitating employment agency and booking management intermediary.
• Any breach of this contract by either the Client or the Act may result in immediate financial liabilities and, for acts, instant removal from the platform roster.

5. Secure Payments, Stripe Connect & Instant Payouts

Our platform prioritises financial security, transparent transactions, and rapid remuneration for performers.

• Stripe Integration & Connect Setup: All platform payments, booking fees, subscription charges, and act remunerations are processed through our secure, encrypted Stripe payment gateway. To receive payouts of any kind, Acts must successfully set up a Stripe Connect account and add a valid payout method within their platform dashboard.
• Balance Settlements: We do not offer or facilitate full upfront payment options. Initial booking deposits are required to secure the date, with the remaining balance settled strictly in accordance with the timeline stipulated in your dashboard contract, closer to the event date.
• GPS One-Tap Check-In (Instant Same-Day Payouts): Once an Act attends a confirmed booking, they may opt to receive their remaining balance payout on that exact same day. To trigger this instant payout, the Act must use the GPS One-Tap Check-In via their dashboard upon physical arrival at the venue. Failure to use the GPS check-in will result in the balance payout being processed on the standard contractual timeline.

6. Cancellations & Strict Refund Policy

Due to the fast-paced nature of elite talent booking and the immediate allocation of agency resources, our cancellation policy is strictly enforced.

• The 14-Day Waiver: By approving a quote and triggering the assignment of an act within your dashboard, you acknowledge that our digital agency facilitation service has been fully executed. Consequently, you explicitly agree to waive your standard 14-day consumer cooling-off rights.
• No Refunds Upon Assignment: Once an act has been officially assigned and confirmed in the Client Dashboard, no refunds will be issued under any circumstances, including cancellations made within 14 days of the initial booking action.
• If a Client cancels after an act has been assigned, the Client remains liable for any outstanding contractual balances as defined in their specific booking agreement.
• If an Act cancels due to absolute emergency or Force Majeure, the platform will utilise its extensive roster to provide a premium, vetted replacement of equal calibre.

7. Act Obligations & Vetting Compliance

Performers operating on our roster represent the pinnacle of UK drag entertainment.

• Acts must arrive on time, fully prepared, and conduct themselves with absolute professionalism on location or on set.
• Acts must actively monitor their dashboard, keeping availability calendars accurate, updating high-resolution media, and ensuring tech riders are current.
• The platform reserves the right to instantly terminate the roster status of any act who breaches contract, displays unprofessional conduct, or fails to maintain their required compliance documentation (such as Public Liability Insurance).

8. Limitation of Liability & Force Majeure

While our agency infrastructure provides rigorous vetting and seamless contract management, we act entirely as a booking intermediary.

• The Drag Queens Agency Platform shall not be held liable for any direct or indirect damages, injuries, or losses occurring during a live performance or studio shoot. Liability rests entirely with the contracted Performer and the hosting Client/Venue.
• Neither the platform, the Client, nor the Act shall be held liable for failure to fulfil contractual duties due to Force Majeure (e.g., extreme weather, national pandemics, acts of God), provided immediate notice is given via the platform.

9. Governing Law

These Terms of Use, alongside all contracts generated through the platform, are governed by and construed in accordance with the laws of England and Wales. Any disputes arising shall be subject to the exclusive jurisdiction of the courts of England and Wales.